Day 1 : Arrival Service – Transfer to Bali Hotel
Arrive at Denpasar Ngurah Rai International airport. Meeting service by our Representative, then proceed to hotel for Check In. Rest of the day is free time at hotel. Overnight stay at Bali Resort.
()
Day 2 : Full Day Tanjung Benoa Beach – Uluwatu Temple Tour
Breakfast at Hotel. Full day tour visit: TanjungBenoa beach for watersport (water sport activities by own expenses). Shopping tour choose one of: Duty Free shop or Agung Bali or Polo Shop. Evening visit to the cliff top temple of Uluwatu soaring majestically above the waves with a sheer drop of 100 meters to the Indian Ocean. From the temple we can watch the unforgettable sunset (subject to weather conditions) and a tribe of monkeys inhabiting the cliff faces. Overnight stay at Bali Resort.
(Breakfast)
Day 3 : Full Day Kintamani Volcano View – Coffee Plantation – Ubud Market Tour
Breakfast at Hotel. A full day trip to Kintamani with Mount Batur, an active volcano with its huge caldera in the background. Stop en route at the Celuk village (famous for its gold and & silver works), Mas village (wood carving center), Ubud (village of painters), Goa Gajah (Elephant cave) temple and Tampaksiring (holy spring) temple. After tour, transfer to Pool Villa for Check In. Evening is free for Leisure. Candle Light Dinner & Overnight stay at the Pool Villa.
(Breakfast, Dinner)
Day 4 : Full Day Bedgul Twin Lake – Taman Ayum Temple – Tanah Lot Temple Visit
Breakfast at the hotel. Morning transfer to visit Taman Ayun Temple in Mengwi Village, and then continue to visit Ulun Danu temple in Bedugul which is located surrounding Beratan Lake. After lunch visit Coffee Plantation. Evening visit to Tanah Lot Temple. Evening is free for Leisure. Overnight stay at the Pool Villa.
(Breakfast)
Day 5 : Departure Transfer
Breakfast at hotel. Free until departure (hotel check-out time: 12.00hours). After hotel check-out formalities, meet and
transfer to airport, Departure by flight.
TOUR ENDS with HAPPY MEMORIES.
(Breakfast)
Important Notes
Brochure
We take the utmost care on the accuracy of the information in our
brochure. However, the matter therein is subject to change, based on changes
made by our suppliers (e.g. airlines, hotels, activity providers, car hire
companies, transporters etc.). We will strive to notify you of any changes
brought to our knowledge and which may affect your package prior to confirming
your registration with us and after that, as soon as we are notified by our
contractors and suppliers. We have provided information to the best of our
knowledge and will not be held responsible for any inaccuracy or variance from
the brochure. Please note, we are not responsible or liable for the content,
policies and services of any sites linked to or accessible via our website.
Booking
procedure
·
The registration
form to be filled, duly signed and submitted to us.
·
A photocopy of
the first & last page of the valid passport (valid for minimum of 6 months
from date of return)
·
Advance deposit
amount: Rs.15,000/-
per person (Rupees Fifteen thousand
only). [Non Refundable]
·
Duly signed terms
& conditions of the package and booking.
Tour
cost, taxes & rate of exchange
·
All prices are
made up of two components – Indian Rupees and the currency of the country
travelling to. However, the cost must be
paid in Indian rupees only. The foreign exchange component will be converted
into Indian rupees at the prevailing rate of exchange of the respective
currency as on the date you make the final payment.
·
The initial
deposits & payments will be considered towards the Indian rupee component
only.
·
Additionally, a
5% GST (Government Service Tax) is applicable on the entire tour cost unless
specified in the inclusions. This GST percentage in as on date and any
governmental changes to the same will be applicable to the tour cost.
Cancellations
and / or amendments by passenger
All cancellations / amendments must be
received in writing to us either by email or in written form and has to be
followed up by a phone call during working hours from the concerned traveler.
Once received, we shall action the same in 24 to 48 Hours.
·
Amendments made
after booking the tour will be treated as a new booking and will be strictly
subject to availability and rates prevalent at the time of changes requested.
If the same is made within cancellation period, the applicable cancellation
charges will apply. Also it is a mandatory to put such requests in writing and
get a written confirmation from us. For any amendment, the company reserves
right to charge Rs.5000/-per transaction on and above any additional cost
/amendment charges applicable.
·
Any request to
change the tour date will be treated as cancellation of the last tour and will
be considered as a fresh booking on the new tour. Cancellation charges will
apply as stated above on the cancelled tour. New tour may have different
pricing even though the itinerary may remain the same and passengers are liable
to pay the new tour charges as well as cancellation charges if booked on any
previous tour.
·
Please note that
YouGoTrip will be not liable to pay any cancellation charges / compensation /
expenditure if you unable to join the tour due to any illness, court orders,
non-issuance of travel documents or visas. All such expenditure has to be borne
by the passengers only.
Overseas
Travel / Medical insurance
·
Overseas Medical
Insurance is not mandatory for this tour.
·
We advise you to
take Overseas Medical Insurance. You are advised to discuss your insurance
needs directly with insurance agent before proceeding on the tour and procure any
additional cover as may be advised at your own cost.
·
Please note,
insurance is the subject matter of solicitation, please read the terms and
conditions of the insurance document carefully before finalizing your desired
insurance cover. Insurance coverage may be age related. Kindly get the complete
details from the insurer.
·
It is important
to also note that you would have a direct contractual relationship with the
insurer and YouGoTrip is only a facilitator. You shall therefore check the
accuracy and the correctness of the insurance policy and in case of any error
or lapse report the same to the insurer directly and get rectified by them, as
YouGoTrip would not be responsible for the same.
·
We request you to
understand the coverage of your insurance details before obtaining and
departing on your tour. All claims needs to be put up directly by the
passengers with the insurer. Any approval or denial of the claims is solely at
the discretion of the insurance company only and YouGoTrip will neither be held
responsible nor liable nor required to give any compensation in any matter for
whatsoever reason.
Baggage
1 Check In (23 Kg), 01 Cabin (07 Kg) Baggage & 01 Small Sized
Back-Pack or Hand Bag is allowed to be carried by the Passenger. Anything more
than this will not be accommodated or additonal cost may incur as per
supplier's policy.
Coach
and Coach Captain
·
Eating, drinking
or smoking inside the coach is strictly not allowed.
·
Coach Captains
are bound by certain laws and restrictions are in place about drinking hours.
All itineraries are planned by them. Therefore it is absolutely essential for
passengers to follow the timing strictly and punctually.
Clothing
Warm clothing like sweaters, jackets are optional. Ideally, one must
carry a set of warm clothes in your hand luggage along with the sun glasses,
cap and walking shoes.
Medicines
In case you have any prescribed medicines, please carry them on tour
along with the Doctor's prescription. It's also advisable to carry basis travel
medicines with you for your tour.
Mobile
Phone
Please ensure that your SIM card has International Roaming Facility with
sufficient balance (We suggest to go with Airport Plan which is cheaper). You
can also avail a local SIM card's or Telephone cards are every destination.
(This would be expensive & time consuming, hence we suggest to go with
International Roaming).
Charger/Adapter
Please make sure to Carry a UNIVERSAL TRAVEL ADAPTER from India itself.
Weather
A waterproof Jacket or an Umberlla is recommended as you could encounter
frequent showers in Europe.
Passports,
Visa. Valuables & Safety
Passports are the most important document for any international travel.
Carry it safely with you at all times. Any loss of the passport will delay your
return to India and you will not be allowed to continue on the tour. All
additional expenses of obtaining a new passport, travel to Indian embassy,
additional hotel accommodation, etc, will be at your own expense. Please be
alert and responsible for your belongings at all time on the Tour. You are
requested to take care of your belongings especially in public places like
Airport, Railway Station, Sightseeing Location etc., Also dont keep your
belongings in the Coach when you go out for Sightseeing. We will not be
responsible for the loss of your belongings.
Currency
The Currency used in most of the Countries in US$. We
also suggest to carry Credit Cards as they freely used across all the countries. As per RBI regulations, the maximum cash
permitted to carry is US$ 3,000 per person or equivalent. If possible try to
carry the original receipt of the same.
Sight-seeing
& Tours
It is very common to have heavy traffic or major events etc. At times,
due to unforeseen circumstances, some parts of cities may not be given access
to the general public. In such cases, we may have to complete the tour by walk
or amend the itinerary or may not be able to do the tour, sightseeing or meal.
However, we will try our best to take a way out but there will strictly be no
refund for any unutilized services.
Hotels
·
Hotels we provide
may be in the City or little away from the City. Kindly Check the Hotel
Reviews, Ratings etc, if it is satisfied to you, then confirming the booking.
We will not take any responsibility if you are not happy with the Hotels at
your destination.
·
All the Hotels
are pre paid well in advance. Hence we cannot refund any money for the Un
Utilized nights for any reasons.
·
All items
provided by the hotel are accounted for. Example Towels, ash-trays, bathrobes,
iron-box etc. The hotel staff takes inventory at the time of check-out.
·
Items in the
mini-bar are changeable to the passenger (not included in the package)
·
Hotels may or may
not provide gratis mineral water and / or tea-coffee making machine in the room.
Policies vary from hotel to hotel and we have no control over this.
·
Laundry charges
are payable by the passenger (not included in the package)
·
Avoid using the
safe in the hotel room as high charges will be levied by the hotel in case you
forget the combination number.
Food
& Water
·
If you are pure
vegetarian please advise us at time of booking. Our tours cater both Veg &
Non-Veg food, but on request we will try to provide a Veg cuisine for you on
tour. The same may be possible for dinners only and served separately. However
we do not guarantee the same.
·
Our supplier may
provide Mineral Water during the tours or may not. We are not responsible for
the same.
·
Meals don’t include any water bottles,
beverages, hard / soft drinks, fruits juices, etc.
·
At times, meals
may be packed food on the tour for betterment of itinerary and convenience of
our passengers.
·
Please note that
lunches and dinners are served in restaurants, which may be far from your
hotels.
Discontinuation
of the tour
·
If you are sick
or ill on tour, you will be guided to medical facilities and the tour will
continue on.
·
In case of loss
of passport, theft, illness, death and you are unable to continue the tour; the
company is not liable to give any refund on unutilized services.
·
Please note that
in case of death of tourist(s) all the arrangements of the transportation of
the deceased including procuring death certificate, post-mortem, repatriation
of the body and all personal expenses has to be taken care by deceased’s family
oraccompanying family or friends. Neither tour manager nor the company will be
held responsible for the same.
·
In case of loss
of passport in any country during the course of the tour, you will have to
obtain a new passport from Indian Embassy in that country and immediately
return to India. You will not be allowed to continue on the tour after loss of
the passport. The expenses incurred in obtaining a new passport and charges in
the arrangements to return to India will have to be borne by the passenger.
There will be no refund for any unutilized services.
Right
to amend itinerary
Tour once commenced, will strictly follow as per the itinerary finalized.
However, in case of events and circumstances beyond our control, we reserve the
right to change / amend / cancel all or parts of the contents of the itinerary
for the safety and well-being of our passengers.
Liabilities
& Limitations
·
References to
“US”, “WE” and “OUR”, the same shall also refer to our contractors and
suppliers. The information in our brochures or website may contain inaccuracies
or typographical errors for which we do not guarantee the accuracy. We disclaim
all liabilities for such errors or inaccuracies of information which are
subject to vary.
·
We only act as
agent for hotels, airlines, all other transporters and contractors providing
other services and all exchange orders, receipts, contracts and tickets issued
by us are issued subject to the terms & conditions under which these
services are provided by them.
·
All check-in
& check-out timings are based on the hotel’s policy. Early check-in or late
check-out depends entirely on the hotels and are subject to availability of
rooms.
·
The hotels and
itineraries are based on scheduled and planned bookings. However, we reserve
the right to change / modify them in case of natural disasters, inclement
weather or other circumstances beyond our control which may affect the safety
and comfort of the participants.
·
We shall not be
held liable for delays / alterations in program / additional expenses involved
directly or indirectly arising out of natural disasters, flight cancellations,
political instability, inclement weather or any situations beyond our control.
·
We shall not be
held liable for any loss / injury / damage (either personal or property) in
connection with any form of transport, accommodation provided accommodation
provided directly or indirectly, due to fire, epidemics, natural disasters,
political instability, riots, thefts, pilferages, or any circumstances beyond
our control.
·
We reserve the
right to cancel / date change / amend the tour in case of any circumstance
beyond our control.
·
By booking your
travel with us or on our website or consenting to travel with us, you are agreeing
to be bound by our terms & conditions as stated herein.
Tips
Tips are mandatory in many Countries, hence we suggest you to give atleast
4$ per
person per day as Tips to
Driver / Guide.
Payment Policy
Payments are accepted in Indian Rupees only. Payments can be made by
cheque, bank transfers, demand draft, cash and credit cards. Copy of PAN Card
is mandatory for any International Travel. Payments by credit card will attract
2% to 3% on the amount paid by the card over and above the tour cost.
Tour registration: Rs.15,000/- per person (Non-refundable
in case of Cancellation / Visa Rejection)
Balance & Final Payment Before 45 Days of
the travel date
5% GST is applicable on Final Payable
Amount
Mode of payment : Account payee crossed Cheque / Demand Draft
/ NEFT / RTGS
Account name : MILK WHITE HOSPITALITY
SERVICES INDIA PRIVATE LIMITED
HDFC BANK DETAILS:
Bank & Branch : HDFC Bank Ltd., R. S. Puram branch,
Coimbatore – 641 002
Account name : Milk
White Hospitality Services India Pvt Ltd
Account no. : 50200024400191
Account type : Current account
IFSC code : HDFC0000269
CANARA BANK DETAILS:
Bank & Branch : Canara
Bank, D. B. Road, R. S. Puram branch, Coimbatore – 641 002
Account name : Milk White Hospitality Services India Pvt
Ltd
Account no. : 1207201018690
Account type : Current
account
IFSC code : CNRB0001207
CANCELLATION
POLICY
·
The tour
registration amount is Non Refundable & Non Transferrable
·
Cancellation done
in between 50 to 40 days: 30% of the Package Amount (Euro) would be deducted
·
Cancellation done
in between 39 to 20 days: 50% of the Package Amount (Euro) would be deducted
·
Cancellation done
in between 19 to 0 days: No Refund would be given
Cancellation has to be informed to our office in WRITING ONLY during
office hours on working days. Absolutely NO REFUND on cancellations for tours
operating between 20th Dec. to 10th Jan.
REFUND
POLICY
·
There will be no
refunds on unutilized or partly utilized services.
·
Due to reasons
beyond our control such as strikes, heavy traffic, weather conditions etc or
non-usage of services like as meals,
entrance fees, sightseeing tours, hotels, cruises, optional tours, it is
clearly understood that there will be no refund due to any reason whatsoever.
·
Processing period
for any refund (if applicable), will take minimum 30 days or the time taken per
the supplier policy on whose services needs to be refunded.
·
Refunds will be
given in Indian Rupees and through cheque or bank transfers only into your
account even if payment had been done by cash.
·
If refund is due
in the foreign currency component, the applicable rate of exchange as prevalent
on that date when refund is made will be taken into account and not the date
when the payment was made.
