Day 1 : Arrival at Colombo Airport – Transfer to Benota (115 Kms / 2 Hrs Journey)
Arrival at Colombo Airport, On arrival, you will be met and transferred to Bentoa. On arrival at Bentoa, Check In at the Hotel. Rest of the day is free for you to Relax or spend time in Beach. Overnight Stay in the Kandy Hotel.
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Day 2 : Bentota Sightseeing
After Breakfast, proceed to Madu Ganga Boat Ride, Turtle Farm in Kosgoda. Bentota – situated on the south west coast, at the confluence of the sea and the Bentota river, the sun drenched location and its golden, palm-fringed beaches which border the warm, sparkling waters of the Indian Ocean made it a natural choice for development as the first tourist resort. Today it is known in Sri Lanka’s global tourist markets as a highly attractive holiday resort with a wide and varied choice of distinctive hotels to suit every taste and purse. Bentota has a complete range of tourist facilities, great seafood and very popular water sports centres which provide boating, water skiing, jet skiing, snorkelling and wind surfing. Overnight Stay in the Bentota Hotel.
(Breakfast)
Day 3 : Bentota to Colombo (80 Kms / 2 Hrs Journey)
After Breakfast, Check Out of your Hotel & proceed to Colombo. On arrival at Colombo, proceed to Colombo Sightseeing. Colombo – the trade and commercial capital has long been the traditional gateway to the Orient. Sri Lanka’s largest city, it is located on the west coast and draws together all the cultures, religions and influences of foreign lands into a pot-pourri of sounds, smells and a kaleidoscope of colour. The original traders and settlers - the Arabs, Portuguese, Dutch and the British have left in their wake churches and monuments, names and religions, costumes and food and smatterings of their languages which have been absorbed into the speech of the Sri Lankan. Today, Colombo is a fascinating city - a happy blend of east & west, past & present, with a charm of its own. A less known but amazingly true fact is that Colombo has a superb range of high quality restaurants serving food from all over the world and some of the best shopping opportunities in Asia. The main seaport of Sri Lanka is in Colombo & adjoining it, is Pettah, a local bazaar & trading area. Other places of interest are the beautiful Buddhist temples, Hindu temples, mosques, the historic Wolfendhal church, (1749) residential areas where you find the stately homes of the affluent, the Ceramic Corporation famous for its well known brand “Noritake” and ODEL the renowned shopping centre. Evening Check In at the Hotel. Overnight Stay in the Colombo Hotel.
(Breakfast)
Day 4 : Colombo Airport Transfer – Fly back to India
After Breakfast, it’s free for Shopping or Leisure until your flight time. You would be dropped at Colombo Airport depending upon your flight time to fly back to India.
Tour Ends with Happy Memories.
(Breakfast)
Important Notes
Booking
procedure
·
The registration
form to be filled, duly signed and submitted to us.
·
A photocopy of
the first & last page of the valid passport (valid for minimum of 6 months
from date of return)
·
Advance deposit
amount: Rs.15,000/- per
person (Rupees Fifteen Thousand only). [Non Refundable]
·
Duly signed terms
& conditions of the package and booking.
Tour
cost, taxes & rate of exchange
·
All prices are
made up of two components – Indian Rupees and the currency of the country
travelling to. However, the cost must be
paid in Indian rupees only. The foreign exchange component will be converted
into Indian rupees at the prevailing rate of exchange of the respective
currency as on the date you make the final payment.
·
The initial
deposits & payments will be considered towards the Indian rupee component
only.
·
Additionally, a
5% GST (Government Service Tax) is applicable on the entire tour cost unless
specified in the inclusions. This GST percentage in as on date and any
governmental changes to the same will be applicable to the tour cost.
Validity
of the rates / airfare / taxes
·
All rates are
subject to change without any prior notice.
·
Cost of the tour
is based on the current airfare and taxes as on the date of quotation. Any
increase in airfare or taxes due to fluctuation in foreign exchange,
governmental taxes, fuel surcharge etc., charged by the airline will have to be
borne by the passenger and paid before or after booking of the tour and complete
payment to be made definitely before the tour departure.
Visas
·
Please note that
the issuance or refusal of visas is at the sole discretion of the Embassy / Consulate
and we, the agent, is neither involved in the process nor liable or responsible
in any manner whatsoever.
Cancellations
and / or amendments by passenger
All cancellations / amendments must be
received in writing to us either by email or in written form and has to be
followed up by a phone call during working hours from the concerned traveler.
Once received, we shall action the same in 24 to 48 Hours.
·
Amendments made
after booking the tour will be treated as a new booking and will be strictly
subject to availability and rates prevalent at the time of changes requested.
If the same is made within cancellation period, the applicable cancellation
charges will apply. Also it is a mandatory to put such requests in writing and
get a written confirmation from us. For any amendment, the company reserves
right to charge Rs.5000/-per transaction on and above any additional cost
/amendment charges applicable.
·
If you wish to
deviate your tour from the group or return to India, the same is permitted. You
will have to pay Rs.5,000/- per deviation plus difference of airfare / taxes as
per availability on the date you wish to
travel on and no refund will be applicable
on the unused services. Pre-tour deviations are not
possible in group airfare. If you wish to depart prior to the group departure
date, then you are required to pay the difference of individual airfare and
group fare.
·
Any request to
change the tour date will be treated as cancellation of the last tour and will
be considered as a fresh booking on the new tour. Cancellation charges will
apply as stated above on the cancelled tour. New tour may have different
pricing even though the itinerary may remain the same and passengers are liable
to pay the new tour charges as well as cancellation charges if booked on any
previous tour.
·
Please note that
YouGoTrip will be not liable to pay any cancellation charges / compensation /
expenditure if you unable to join the tour due to any illness, court orders,
non-issuance of travel documents or visas. All such expenditure has to be borne
by the passengers only.
Overseas
Travel / Medical insurance
·
Overseas Medical
Insurance is not mandatory for this tour.
·
We advise you to
take Overseas Medical Insurance. You are advised to discuss your insurance
needs directly with insurance agent before proceeding on the tour and procure
any additional cover as may be advised at your own cost.
·
Please note,
insurance is the subject matter of solicitation, please read the terms and
conditions of the insurance document carefully before finalizing your desired
insurance cover. Insurance coverage may be age related. Kindly get the complete
details from the insurer.
·
It is important
to also note that you would have a direct contractual relationship with the
insurer and YouGoTrip is only a facilitator. You shall therefore check the
accuracy and the correctness of the insurance policy and in case of any error
or lapse report the same to the insurer directly and get rectified by them, as
YouGoTrip would not be responsible for the same.
·
We request you to
understand the coverage of your insurance details before obtaining and
departing on your tour. All claims needs to be put up directly by the
passengers with the insurer. Any approval or denial of the claims is solely at
the discretion of the insurance company only and YouGoTrip will neither be held
responsible nor liable nor required to give any compensation in any matter for
whatsoever reason.
Baggage
1 Check In (20 Kg), 01 Cabin (07 Kg) Baggage & 01 Small Sized
Back-Pack or Hand Bag is allowed to be carried by the Passenger. Anything more
than this will not be accommodated or additonal cost may incur as per
supplier's policy.
Clothing
Warm clothing like sweaters, jackets are essential. Ideally, one must
carry a set of warm clothes in your hand luggage along with the sun glasses,
cap and walking shoes.
Medicines
In case you have any prescribed medicines, please carry them on tour
along with the Doctor's prescription. It's also advisable to carry basis travel
medicines with you for your tour.
Mobile
Phone
Please ensure that your SIM card has International Roaming Facility with
sufficient balance (We suggest to go with Airport Plan which is cheaper). You
can also avail a local SIM card's or Telephone cards are every destination.
(This would be expensive & time consuming, hence we suggest to go with
International Roaming).
Charger/Adapter
Please make sure to Carry a UNIVERSAL TRAVEL ADAPTER from India itself.
Weather
A waterproof Jacket or an Umbrella is recommended as you could encounter
frequent showers in Europe.
Passports,
Visa. Valuables & Safety
Passports are the most important document for any international travel.
Carry it safely with you at all times. Any loss of the passport will delay your
return to India and you will not be allowed to continue on the tour. All
additional expenses of obtaining a new passport, travel to Indian embassy,
additional hotel accommodation, etc, will be at your own expense. Please be
alert and responsible for your belongings at all time on the Tour. You are
requested to take care of your belongings especially in public places like
Airport, Railway Station, Sightseeing Location etc., Also dont keep your
belongings in the Coach when you go out for Sightseeing. We will not be
responsible for the loss of your belongings.
Currency
The Currency used in most of the Countries in US$. We
also suggest carrying Credit Cards as they freely used across all the countries. As per RBI regulations, the maximum cash
permitted to carry is US$ 3,000 per person or equivalent. If possible try to
carry the original receipt of the same.
Sight-seeing
& Tours
It is very common to have heavy traffic or major events etc. At times,
due to unforeseen circumstances, some parts of cities may not be given access
to the general public. In such cases, we may have to complete the tour by walk
or amend the itinerary or may not be able to do the tour, sightseeing or meal.
However, we will try our best to take a way out but there will strictly be no
refund for any unutilized services.
Hotels
·
Hotels we provide
may be in the City or Little away from the City. Kindly check the Hotel
Website, Tripadvisor Reviews or other reviews - get satisfied & confirm the
booking. We will not take any responsibility if you are not happy with hotels
once you confirm it.
·
All items
provided by the hotel are accounted for. Example Towels, ash-trays, bathrobes,
iron-box etc. The hotel staff takes inventory at the time of check-out.
·
Items in the
mini-bar are changeable to the passenger (not included in the package)
·
Hotels may or may
not provide gratis mineral water and / or tea-coffee making machine in the room.
Policies vary from hotel to hotel and we have no control over this.
·
Laundry charges
are payable by the passenger (not included in the package)
·
Avoid using the
safe in the hotel room as high charges will be levied by the hotel in case you
forget the combination number.
·
Since we are
making payment to the Hotels well in advance & also some bookings are NON
REFUNDABLE, we cannot refund any amount for the Un utilized nights for whatever
may be the reason.
Food
& Water
·
If you are pure
vegetarian please advise us at time of booking. Our tours cater both Veg &
Non-Veg food, but on request we will try to provide a Veg cuisine for you on
tour. The same may be possible for dinners only and served separately. However
we do not guarantee the same.
·
Normally Lunch
would be served during tours either in Restaurant / Food Court / Open area
& it may be Indian / Continental / Fast Food & Dinners would be served
in Indian Restaurant or some time as packed food.
·
Our Supplier may
provide mineral water during tours or may not. We will not take any
responsibility on this.
·
Meals don’t
include any water bottles, beverages, hard / soft drinks, fruits juices, etc.
·
At times, meals
may be packed food on the tour for betterment of itinerary and convenience of
our passengers.
·
Please note that
lunches and dinners are served in restaurants, which may be far from your
hotels.
Discontinuation
of the tour
·
If you are sick
or ill on tour, you will be guided to medical facilities and the tour will
continue on. The tour manager will continue with the group and may not be able
to accompany you.
·
In case of loss
of passport, theft, illness, death and you are unable to continue the tour; the
company is not liable to give any refund on unutilized services.
·
Please note that
in case of death of tourist(s) all the arrangements of the transportation of
the deceased including procuring death certificate, post-mortem, repatriation
of the body and all personal expenses has to be taken care by deceased’s family
oraccompanying family or friends. Neither tour manager nor the company will be
held responsible for the same.
·
In case of loss
of passport in any country during the course of the tour, you will have to
obtain a new passport from Indian Embassy in that country and immediately
return to India. You will not be allowed to continue on the tour after loss of
the passport. The expenses incurred in obtaining a new passport and charges in
the arrangements to return to India will have to be borne by the passenger.
There will be no refund for any unutilized services.
Right
to amend itinerary
Tour once commenced, will strictly follow as per the itinerary finalized.
However, in case of events and circumstances beyond our control, we reserve the
right to change / amend / cancel all or parts of the contents of the itinerary
for the safety and well-being of our passengers.
Liabilities
& Limitations
·
References to
“US”, “WE” and “OUR”, the same shall also refer to our contractors and
suppliers. The information in our brochures or website may contain inaccuracies
or typographical errors for which we do not guarantee the accuracy. We disclaim
all liabilities for such errors or inaccuracies of information which are
subject to vary.
·
We only act as
agent for hotels, airlines, all other transporters and contractors providing
other services and all exchange orders, receipts, contracts and tickets issued
by us are issued subject to the terms & conditions under which these
services are provided by them.
·
All check-in
& check-out timings are based on the hotel’s policy. Early check-in or late
check-out depends entirely on the hotels and are subject to availability of
rooms.
·
The hotels and
itineraries are based on scheduled and planned bookings. However, we reserve
the right to change / modify them in case of natural disasters, inclement
weather or other circumstances beyond our control which may affect the safety
and comfort of the participants.
·
We shall not be
held liable for delays / alterations in program / additional expenses involved
directly or indirectly arising out of natural disasters, flight cancellations,
political instability, inclement weather or any situations beyond our control.
·
We shall not be
held liable for any loss / injury / damage (either personal or property) in
connection with any form of transport, accommodation provided accommodation
provided directly or indirectly, due to fire, epidemics, natural disasters,
political instability, riots, thefts, pilferages, or any circumstances beyond
our control.
·
We reserve the
right to cancel / date change / amend the tour in case of any circumstance
beyond our control.
·
By booking your
travel with us or on our website or consenting to travel with us, you are agreeing
to be bound by our terms & conditions as stated herein.
Tips
Tips are mandatory in most Countries, hence the below mentioned amount should be handed over to
us prior to the departure.
·
3$ per person per day
Payment Policy
Payments are accepted in Indian Rupees only. Payments can be made by
cheque, bank transfers, demand draft, cash and credit cards. Copy of PAN Card
is mandatory for any International Travel. Payments by credit card will attract
2% to 3% on the amount paid by the card over and above the tour cost.
Tour registration: Rs.15,000/- per person (Non-refundable)
Balance Payment 45 Days before the departure date
5% GST is applicable on Final Payable
Amount
Mode of payment : Account payee crossed Cheque / Demand Draft
/ NEFT / RTGS
Account name : MILK WHITE HOSPITALITY
SERVICES INDIA PRIVATE LIMITED
HDFC BANK DETAILS:
Bank & Branch : HDFC Bank Ltd., R. S. Puram branch,
Coimbatore – 641 002
Account Name : Milk
White Hospitality Services India Pvt Ltd
Account No. : 50200024400191
Account type : Current account
IFSC code : HDFC0000269
CANARA BANK DETAILS:
Bank & Branch : Canara
Bank, D. B. Road, R. S. Puram branch, Coimbatore – 641 002
Account Name : Milk White Hospitality Services India Pvt
Ltd
Account No. : 1207201018690
Account type : Current account
IFSC code : CNRB0001207
CANCELLATION
POLICY
·
The tour
registration amount is Non Refundable & Non Transferrable
·
Cancellation done
in between 50 to 40 days: 30% of the Package Amount (Euro) would be deducted
·
Cancellation done
in between 39 to 20 days: 50% of the Package Amount (Euro) would be deducted
·
Cancellation done
in between 19 to 0 days: No Refund would be given
Cancellation has to be informed to our office in WRITING ONLY during
office hours on working days. Absolutely NO REFUND on cancellations for tours
operating between 20th Dec. to 10th Jan.
REFUND
POLICY
·
There will be no
refunds on unutilized or partly utilized services.
·
Due to reasons
beyond our control such as strikes, heavy traffic, weather conditions etc or
non-usage of services like as meals,
entrance fees, sightseeing tours, hotels, cruises, optional tours, it is
clearly understood that there will be no refund due to any reason whatsoever.
·
Processing period
for any refund (if applicable), will take minimum 30 days or the time taken per
the supplier policy on whose services needs to be refunded.
·
Refunds will be
given in Indian Rupees and through cheque or bank transfers only into your
account even if payment had been done by cash.
·
If refund is due
in the foreign currency component, the applicable rate of exchange as prevalent
on that date when refund is made will be taken into account and not the date
when the payment was made.
